UK problem gambling remains level as participation drops

first_img Problem gambling statistics in the UK remained flat in 2016, while the amount of people participating in gambling fell 6% on the previous year, according to a new report by the Gambling Commission. The regulator’s latest combined Health Survey suggested that 1.2% of gamblers were identified as having an issue, which equates to 0.7% of the UK population. This was consistent with both the 2012 and 2015 editions of the same report. Problem gambling was more apparent with people who had participated in more than one type of betting activity in the past year, while the GC identified 2.4% of people as low risk gamblers and 1.1% of people as moderate risk gamblers. The report also suggested that problem gambling rates were higher among those with probable mental health issues. Tim Miller, executive director at the GC, said: “Understanding the level of problem gambling is an important part of making gambling safer, but what this data won’t show is the extent of the harm someone may be experiencing, or the wider impact upon their families and their communities.” “That is why, together with our expert advisers the Responsible Gambling Strategy Board (RGSB), we recently published a ground-breaking approach to understanding the full range of harms gambling can have on society.” Other key findings from the new report include a year-on-year drop on gambling participation, which fell from 63% of adults in 2015 to 57% in 2016. More men took part in gambling activities than women, while the most active age group was 25 to 34-year-olds. The UK’s National Lottery was the most popular form of gambling, with 41% of people having taken part in at least one draw, followed by scratchcards on 21% and other lotteries with 14%. The revelations come at a time when the Commission is seeking to clamp down on problem gambling, as well as a host of other key issues such as the protection of children and keeping gambling fair. This week, the Commission launched a consultation to seek opinion on proposed changes to regulations, having already called on the wider industry to support its efforts. Last month, the Commission also set out new rules for gambling advertising and said it will work with the RGSB to conduct research into whether some gambling products and environments are more harmful than others. Miller added: “The Health Survey, along with all of our evidence and data, indicates that the problem gambling rate in Great Britain is stable. “However, we want to see a sustained and significant reduction in the levels of problem gambling and will continue to drive the industry to build momentum towards this goal.”Image: Caelynn Ferguson Bingo Regions: UK & Ireland Subscribe to the iGaming newsletter Email Address Majority of punters were aged between 25 and 34 in 2016 Topics: Casino & games Lottery Sports betting Strategy Tech & innovation Bingo Poker Tags: Card Rooms and Poker Mobile Online Gambling OTB and Betting Shops 6th September 2018 | By contenteditor UK problem gambling remains level as participation drops AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitterlast_img

New £1m NHS-backed problem gambling service announced

first_img6th November 2018 | By contenteditor GambleAware has bolstered its efforts to tackle problem gambling in the UK by commissioning a new NHS treatment service worth over £1m (€1.2m/$1.3m) per year. The Leeds-based NHS Northern Gambling Clinic will open in April 2019 and operate via a partnership between Leeds and York Partnership NHS Foundation Trust and the GamCare Network. The site will provide treatment for people from the North of England. The NHS and third sector organisations will deliver this joined-up service, with support from the local council.Gamcare is also in the process of developing a Problem Gambling Support team for the local area to help identify, screen, and support those affected by problem gambling. GambleAware has already established a similar facility in the form of its London clinic, which is provided by Central & North West London NHS Foundation Trust. The Leeds site is the second service of its kind to be funded by the charity. Marc Etches, chief executive of GambleAware, said: “Our aim is to stop people getting into problems with their gambling, and to ensure those that do develop problems receive fast and effective treatment and support. “GamCare and the Leeds and York Partnership NHS Foundation Trust are adopting an integrated approach, from training and support of Primary Care and City Council services, through to identification and access to treatment, promoting a seamless care pathway and shared responsibility for case management.” Etches also confirmed that GambleAware is exploring the possibility of opening similar sites in other locations around the UK if its “limited charitable resources allow” the charity to do so. Confirmation of the Leeds facility comes on the penultimate day of Responsible Gambling Week in the UK, an initiative being backed by a number of leading bookmakers, industry groups and charities, including GambleAware. Matt Gaskell, a consultant psychologist for Addiction Services at Leeds and York Partnership NHS Foundation Trust, will serve as the Clinical Lead for the new NHS Northern Gambling Clinic. Gaskell said: “I have been campaigning for many years to set up a clinical service to help those affected by serious gambling disorder. “Gambling addiction has a devastating effect on the lives of individuals and the people around them, including their loved ones. Those diagnosed with gambling disorder often need help with a range of difficulties, including mental health problems, and it can lead to serious debt and family breakdown, people losing their jobs, people turning to crime in desperation for funds, and even suicide.” Meanwhile, the GAMSTOP Self-Exclusion Scheme has revealed that it has had more than 38,000 registrations since it went live in April. GAMSTOP allows consumers to exclude themselves from UK gambling websites with a single registration. The free-to-use service offers users the option to exclude from gambling for six months, one year of five years. In addition, visitors to the site can access further help, support and advice, such as links to GamCare and the National Debtline. GAMSTOP CEO Fiona Palmer said: “We are very pleased with the response to GAMSTOP so far as the initial uptake proves there is clearly a need for this scheme. “We will shortly be embarking on our first phase of evaluation which will help shape future improvements and enhancements to the service going forward.”Image: Jamie Adams Bingo Tags: Card Rooms and Poker Mobile Online Gambling OTB and Betting Shops Slot Machines Subscribe to the iGaming newsletter New £1m NHS-backed problem gambling service announced Topics: Casino & games People Sports betting Strategy Bingo Poker Slots Regions: UK & Ireland AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter GambleAware targets further new facilities after plans for Leeds service are unveiled Email Addresslast_img

SIS expands LatAm horse racing coverage with Codere

first_img Regions: LATAM SIS expands LatAm horse racing coverage with Codere Email Address AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Deal covers a minimum of 3,892 horse races per year from racecourses in Panama, Mexico and Uruguay Sports Information Services (SIS) will show almost 4,000 more horse races each year from Latin America after striking up a new partnership with Spanish operator Codere Group. SIS will make live pictures and data from at least 3,892 races per year available to its online and retail operator clients worldwide, with content to be delivered via the new 24/7 Live Betting Channels that launched in September. The deal covers races at the Hipódromo Presidente Remón in Panama City and Hipódromo de las Américas in Mexico City, as well as Uruguay’s Hipódromo Nacional de Maroñas and the Hipódromo de las Piedras. “This is an exciting partnership for us and further enhances our 24/7 channels, adding more quality horse racing that will prove popular with bettors across the globe,” Simon Fraser, head of international horseracing at SIS, said. Ramon Rionda, director of operations at Codere added: “We’re confident this can grow the audience for horse racing in markets which SIS supplies and can create more exposure for the premium horse racing content our race tracks provide.” SIS has signed a series of deals in recent months to add more racing content from around the world to its streaming services. These include agreements with both the Korean Racing Authority and Hipodromo Argentino de Palermo in Argentina. Away from horseracing and SIS earlier this year launched a dedicated greyhound channel, incorporating its rights from eight tracks in the UK and three in Ireland, in addition to a range of virtual racing.Image: Max Pixelcenter_img 10th December 2018 | By contenteditor Sports betting Subscribe to the iGaming newsletter Topics: Sports betting Tech & innovationlast_img

First Look Games seals partnership with iGaming Business

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Tags: Mobile Online Gambling Slot Machines Marketing platform provider First Look Games has formed a strategic partnership with iGaming Business, the publishing division of igaming events giant Clarion Gaming, to help increase exposure for games developers.The partnership will see iGaming Business (iGB) work with First Look to improve coverage of new game releases, providing a platform for studios in an increasingly crowded and competitive marketplace.Established by TAG Media in 2018, First Look Games aims to provide affiliates with everything needed to promote the latest titles from game developer partners. This includes Affiliate Packs, which include a range of game assets and supporting information, to create content and reviews of these games.Its partnership with iGB, launched today, will see new game launches published in’s Slots News section promoted as featured titles on First Look Games’ platform, building reach and exposure among its network of publishers.First Look’s developer partners will also have their games featured in a monthly Slots News round-up, providing them with an expansive and engaged audience of operators, platforms and affiliates.“iGaming Business and Clarion Gaming lead the industry in terms of publishing and conferences,” First Look Games co-founder Tom Galanis said.“The partnership allows First Looks Games to build further awareness and adoption of our product in the affiliate space and to provide huge value and scale to our game developer partners through iGB’s vast publishing and events activity.”Clarion Gaming head of media sales Ian Larcombe added: “The partnership with First Look Games has allowed us to act on the growing trend we have seen in recent times of game developers now wanting to work directly with affiliates to promote their games.“Through First Look Games’ fantastic innovation, our slot developer clients now have greater added value for their advertising spend by getting their games in front of players, via affiliate sites.” Casino & games Marketing platform provider First Look Games has formed a strategic partnership with iGaming Business, the publishing division of igaming events giant Clarion Gaming, to help increase exposure for games developers. Topics: Casino & games Marketing & affiliates Slotscenter_img Subscribe to the iGaming newsletter First Look Games seals partnership with iGaming Business 24th April 2019 | By contenteditor Email Addresslast_img

West Virginia sports betting revenue rockets in May

first_imgCasino & games Topics: Casino & games Finance Sports betting West Virginia sports betting revenue rockets in May Subscribe to the iGaming newsletter Regulated sports betting revenue in West Virginia rocketed by 69% month-on-month in May to $937,065 (£736,725/€827,996), while amounts wagered rose 4%. 11th June 2019 | By contenteditorcenter_img Regions: US West Virginia Regulated sports betting revenue in West Virginia rocketed by 69% month-on-month in May to $937,065 (£736,725/€827,996), while amounts wagered rose 4%.Consumers in West Virginia placed $10.7m in bets between May 4 and June 8, compared to $10.3m in April, while player winnings also increased from $9.5m to $9.6m.The Penn National Gaming-operated Hollywood Casino at Charles Town Races remains the leading venue in the state by some distance, generating $672,070 in revenue from $7.64m staked.Read the full story on iGB North America.Image: Famartin AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Addresslast_img

SBTech moves into South Africa with

first_img SBTech moves into South Africa with Companies: SBTech Subscribe to the iGaming newsletter Regions: Africa Southern Africa South Africa Sports betting Sportsbook technology provider SBTech has entered the South African market though a new partnership with local operator supplier will roll out its sportsbook and igaming platform for its new partner, supported by a tailored trading and risk management strategy for the South African’s updated offering will also include a ‘lucky numbers’ game and an integration with BetGames.TV that will allow players to bet on live dealer games and live lottery draws.“We are thrilled to enter another major regulated market with, one of South Africa’s premium gaming operators,” SBTech chief development officer Andrew Cochrane said. Topics: Lottery Sports betting Tech & innovation chief executive Scott Canny described the operator’s local marketing expertise and SBTech’s product as a “perfect match” for the market.“SBTech is renowned for its cutting-edge technology and by migrating to its platform we will be able to offer our customers an enhanced, elevated and fully customised experience unlike anything else available in the South African market,” Canny explained.center_img 7th April 2020 | By contenteditor AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Address Tags: Mobile Online Gambling Sportsbook technology provider SBTech has entered the South African market though a new partnership with local operator “A significant amount of collaborative work has taken place behind the scenes ahead of this migration and going live with marks a key milestone in this ongoing partnership.”last_img

XLMedia to offload Finnish-facing casino assets

first_img Topics: Marketing & affiliates Strategy Marketing & affiliates Affiliate marketing services provider XLMedia has set out a proposal to sell the majority of its Finnish-facing casino assets, along with certain other publishing sites.XLMedia said the sale, which will be handled by Akur Capital, is in line with an ongoing strategy of refining its publishing portfolio and refocusing on regulated and high-potential markets. This focus, it explained, will ultimately deliver more sustainable and predictable growth for the business.Should XLMedia complete the sale of the assets, any proceeds generated will be used to support the future acquisition and development of content-rich and engaging sites.“The sale of Finnish-facing casino assets will reduce the reliance on unregulated markets and accelerate the delivery of our strategy, providing additional capital for the acquisition of attractive assets in regulated and high growth markets, such as the burgeoning US sports market,” XLMedia chief executive Stuart Simms said.XLMedia set out a new three-part strategy in February, accelerating a number of planned initiatives in response to concerns over Google’s changes to its search algorithm.In January, XLMedia revealed the changes led to a “significant decrease in traffic” on certain sites, which it said in turn is likely to impact revenue. Google rolled out its new search algorithm update on 13 January.The three primary strategic goals for XLMedia under this initiative are focused on the consolidation of publishing assets, investment in US sports and personal finance, and further investment in regulated markets.XLMedia has committed to consolidating its range of publishing assets, focusing resources on a core set of premium sites in its chosen markets, with the idea of building stronger relationships with consumers through content-rich, engaging websites.In terms of its US-focused goals, XLMedia said it has identified North America as a core target market and will now seek to further strengthen its personal finance presence and increase investment in the sports sector through partnerships and acquisitions.Looking at other markets, XLMedia said it is seeking to generate an increasing proportion of revenue from more stable, regulated markets, both within current serviced verticals – such as gambling and personal finance – and also additional target segments.As a result of this shift in focus, XLMedia last month concluded a strategic review that will see it “streamline” a number of roles and functions across the business, resulting in annual cost savings of more than $5m (£3.9m/€4.4m).XLMedia last month also reported a 14.8% year-on-year revenue drop in 2019 to $79.7m, while an $81.4m impairment loss meant the group made an overall net loss for the year.“XLMedia has set out a clear transformation strategy to deliver the next phase of growth,” Simms said. “We have already made significant progress with reshaping the organisation, reducing our cost base, strengthening the leadership team and building our core people skills and technological expertise.“I look forward to updating our key stakeholders over the coming months.” Regions: Europe Nordics Finland 10th June 2020 | By contenteditor Tags: Online Gambling Email Address Subscribe to the iGaming newsletter XLMedia to offload Finnish-facing casino assets AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Affiliate marketing services provider XLMedia has set out a proposal to sell the majority of its Finnish-facing casino assets, along with certain other publishing sites.last_img

Improving the relationship between operators and affiliates

first_imgMarketing & affiliates Tags: Online Gambling Subscribe to the iGaming newsletter 15th June 2020 | By contenteditor James Ashton, Head of Content at, suggests ways the relationship between affiliates and operators can be improved for the benefit of both parties.The relationship between online casino operators and affiliates has been under the microscope for some time now, sparked mostly by the pressure being applied to both parties in this new era of regulation and compliance.The GB Gambling Commission has made it very clear that operators are ultimately responsible for the marketing activity carried out by affiliates on their behalf, which in turn has forced operators to really get to know their publisher partners.This has meant undertaking audits of affiliate sites and the people and businesses behind them, requiring a real collaborative effort to ensure that affiliates are promoting casino brands within the guidelines set by the GC and other watchdogs.As a relatively new affiliate, we have been somewhat fortuitous to know and understand these requirements from day one, and have been able to design, develop and operate our online casino comparison site compliantly and responsibly from the get-go.That being said, we have found that some operators are more willing to assist and support affiliates – particularly those that have just entered the space. But those that are less proactive are making the compliance challenge that bit tougher to overcome.From not notifying affiliates about major updates, to asking for tracking links to be removed without providing new ones via changing partnership agreements and a general lack of communication, a better working relationship needs to be reached if compliance is to be achieved.Below, I list some of the pain points we are feeling as a start-up affiliate business seeking to do all we can to be compliant and ensure we market to consumers responsibly. I also suggest steps operators and affiliates can take to bring the spark back to their relationship.A lack of communication At present, there is a general lack of communication between some affiliate managers and their affiliate partners. For example, one of our operator partners took the decision to close its UK-facing casino without notifying us or their other partners.This meant we were sending casino players to the brand, which was only operating its sportsbook. We regularly check our links so were able to discover this fairly early on and contacted the operator in question to find out what was happening. Months later, we still haven’t had a reply.The vast majority of affiliates are reachable via email and Skype, so there really is no excuse for not communicating with publisher partners, especially around major events such as leaving a market or even changes to bonuses and terms and conditions.Of course, affiliates could make themselves more available to their operator partners, providing up to date email addresses and Skype IDs. They could also touch base with affiliate managers more regularly to ensure they are on top of any updates coming – we speak to most of ours weekly.Tracking links Tracking links are an affiliate’s income stream. If they are not working correctly, we are sending players without them being tagged and therefore the revenues they generate once active at the casino are not being attributed to us.We have had instances where our operator partners have failed to notify us that tracking links have changed, meaning the ones we had in place were no longer active. On another occasion, we were asked to remove tracking links then had to wait almost a month for new ones.This put us in a difficult position as our content was ranking well for the operator in question and we had a steady stream of traffic to their review page. We had to decide whether to remove the page and lose rankings and traffic or give our readers a poor experience with a broken link.There are compliance issues to consider, too. If tracking links to full terms and conditions are not working, then we are not meeting UKGC requirements that state full bonus terms and conditions must be no more than one click away.We understand that operators change links and offers from time to time, but affiliate managers should keep their partners up to date and if existing links are to be removed, have new links ready to replace them straight away.This is not only to ensure the affiliate is being fairly compensated for the players they are pushing through to the operator, but also to ensure that links to terms and conditions are working and that players can access them via a single click – as required by the UKGC.Mutual respect As a proactive affiliate that goes to great lengths to ensure we are promoting our online casino partners responsibly and within the rules, it sometimes feels that there is a lack of respect from operators when it comes to the role we play in sending them new traffic.We have had read more

Covid-19 leads to 11% decline in GVC revenue in H1

first_img16th July 2020 | By contenteditor Subscribe to the iGaming newsletter Regions: Europe UK & Ireland US Southern Europe Western Europe Italy Belgium Topics: Casino & games Finance Sports betting Strategy GVC Holdings has reported an 11% year-on-year decline in revenue for the first half of 2020, though outgoing chief executive Kenneth Alexander hailed the strong performance of the operator’s online business during the period. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Tags: Online Gambling OTB and Betting Shops Casino & games Covid-19 leads to 11% decline in GVC revenue in H1 GVC Holdings has reported an 11% year-on-year decline in revenue for the first half of 2020, though outgoing chief executive Kenneth Alexander hailed the strong performance of the operator’s online business during the period.The operator described the first half as an “encouraging” start to the year, despite the impact of novel coronavirus (Covid-19), which shuttered the group’s retail outlets and significantly reduced available betting markets.The revenue decline was entirely due to the retail shutdowns, with UK retail’s contribution down 50% on a like-for-like basis (removing permanently closed shops from 2019 figures), and amounts wagered down 52%. European retail revenue fell 48% in the first half, with stakes down 54%.Online, however, was up 19% year-over-year in H1, with a 31% rise in igaming revenue complemented by a 5% rise in sports betting. On a constant currency basis – using 2020 exchange rates for 2019 figures – the sports contribution would have risen 8%. This came despite customer wagers dropping 15%.“Given the extraordinary circumstances in which the group is currently operating, delivering double-digit online net gaming revenue growth in all of our major territories is a very strong performance,” said GVC CEO Alexander, who today announced that he would step down from his role, with chief operating office Shay Segev stepping up as his replacement.“It is a clear testament to the strength and diversification of our business model, the quality of our technology, the enduring appeal of our brands, and the talent, commitment and professionalism of our people,” Alexander added.For the first half, GVC said earnings before interest, tax, depreciation and amortisation was expected to come in the range of £340m to £350m. The operator said “robust and decisive cost management” had allowed it to operate at cash neutral throughout the lockdown period.Alexander added that this had enabled the business to take advantage of growth opportunities as and when they present themselves, picking out GVC’s increased investment in the BetMGM joint venture with MGM Resorts as an example of this.A number of key milestones were achieved in the period despite the disruption caused by Covid-19. The migration of the Ladbrokes Coral brands to GVC’s proprietary platform was completed in May, while in February shareholders approved the relocation of the operator’s place of management and control, and tax residence, to the UK.GVC also significantly stepped up its social responsibility measures during the period, Alexander added. This saw it voluntarily introduce stake limit setting functionality and allow customers to set curfews to limit their activity. It also blocked reverse withdrawals, ahead of the Gambling Commission making this temporary prohibition mandatory for all operators, amid wider cross-sector efforts to protect customers.“We continue to focus on providing our customers with the tools to empower them to manage their own play, whilst deploying our market-leading technology to monitor for potentially problematic changes in behaviour and intervene as required,” he explained.This had resulted in no evidence of any increase in problem gambling during lockdown, he said.“Hopefully this has also been duly noted by those whose preference for punitive and mandatory restrictions runs the risk of driving customers into the hands of unscrupulous black-market operators,” Alexander said. “As has been the case in other countries in which stringent and misguided regulation has been introduced.”The H1 performance came after net gaming revenue in the second quarter of 2020 declined 22% year-on-year, with declines in retail and online sports betting partially mitigated by online gaming growth.In the three months to 30 June, online revenue was up 22%, with a 6% decline in sports offset by a 45% hike in gaming revenue. With major sports leagues resuming during the period, GVC noted that betting activity was now close to pre-pandemic levels.Online gaming, it added, continues to trade ahead of expectations as sports return, though below peak levels seen during the quarter.Retail, on the other hand, saw revenue fall 86% on a like-for-like basis. Following read more

Stats Perform & Matchroom extend streaming rights deal

first_img Stats Perform & Matchroom extend streaming rights deal Sports betting AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter 14th September 2020 | By Aaron Noy Subscribe to the iGaming newslettercenter_img Topics: Sports betting Sports data and analytics company Stats Perform has signed a five-year contract renewal with sporting event promotion company Matchroom Sports, extending the partnership beyond the 20-year mark.The extension saw Stats Perform retain the worldwide live betting streaming rights for Matchroom events including competitions such as the Mosconi Cup in pool, the World Darts Championship and Champion of Champions Snooker competiton, among others.Under the deal, Stats Perform will hold the exclusive right to distribute live video streams of the competitions to licensed sportsbooks, for use in online, mobile and retail daily fantasy and sports betting.“We are delighted to be able to continue our long-standing relationship with Matchroom,” Alex Rice, Stats Perform’s chief rights officer, said. “The multi-sport nature of the deal provides our clients with a broad range of content which appeals to a high number of betting fans. In Matchroom, we have found a great partner who shares our vision for providing access to premium betting content.”Matchroom chairman Barry Hearn added that he was pleased to see that the deal has lasted so long.“Stats Perform are one of our longest-serving partners and this new partnership underlines our commitment to leading the way in sports programming,” he said. “I’m delighted to see it pass 20 years of working together and long may that continue.”The deal followed recent news that Stats Perform acquired the rights to the Belgium Jupiler Pro League, which was added to its betting live streaming portfolio alongside the Brazilian Leagues, National Basketball League, Spanish La Liga soccer, Women’s Tennis Association, French Ligue 1 soccer, US-based United Soccer League, Kontinental Hockey League, Latin American soccer, and several other leagues worldwide.Stats Perform currently holds agreements with several sports betting and daily fantasy operators, including a recently signed deal with Norwegian lottery operator Norsk Tipping, and a recently extended an agreement with US-facing giant DraftKings. Email Addresslast_img