Quick Support Pros Deliver Quick Tips in Knowledge Base

first_imgOur Dell Support professionals are always working to resolve issues as quickly as possible. Sometimes that means they occasionally self-publish “Quick Tips” in our Knowledge Base – such as one of this week’s top articles regarding a printing issue with Microsoft Edge.In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution.Direct2Dell is designed to bring you news and stories about Dell people, products, services, partners and customers. Often those customers need support for their Dell products. For that, our Dell Support team continuously updates a library of articles called the Knowledge Base.In an effort to make that information even easier to find when you need it, each Friday I will bring you a list of the most highly reviewed articles with appropriate responses to the latest trends we are seeing in our customer inquiries.With these publications you can stay informed about the latest troubleshooting guides and resolutions across various client system lines.Questions about these issues should be left in our Support Forums where trained staff are available to assist, rather than commenting here on Direct2Dell.You can also contact Dell Customer Service or Dell Technical Support for assistance. And, as always, our @DellCares and @DellCaresPro teams are just a tweet away for help.This week we’ve seen a lot of interest in these topics:How to Clear the BIOS PasswordTroubleshooting Slow Performance Issues on my Dell DesktopDell Latitude Memory Compatibility GuideDell WD15: Checking the current firmware version on your wired dockNo auto rotation on XPS 13 9365 and Latitude 7389 2-in-1 systemsThe incorrect page is printed when select ‘current page’ in Edge print previewHow to Use and Troubleshoot the Dell Thunderbolt Dock (TB16)Troubleshooting System Lock Ups or FreezesPrecision 5510 and XPS 9550 swelling system batteryHow to troubleshoot a Overheating, Shutdown or Thermal issue on a Dell PClast_img

PowerProtect, SAP Hana and Google Cloud: One of Our Best Kept Secrets

first_imgCan Dell EMC data protection solutions protect SAP workloads on the Google Cloud? It’s a question that has come up lately, and the answer is a resounding YES!In fact, Dell Technologies Data Protection engineering has partnered with Google Cloud to bring our customers’ SAP S/4HANA enterprise workloads to their cloud infrastructure using Dell EMC NetWorker and PowerProtect DD Virtual Edition products. This cooperative partnership creates a solution through a specific framework in which both parties accept it as a viable, transparent and easily deployable solution by our mutual customers.Why is this important? SAP has over 440,000 global customers requiring in-cloud and on-premise data protection, and Dell Technologies boasts well over 2.7 exabytes of data protected in the cloud*. Google Cloud is a rapidly growing public cloud platform and the three organizations boast a multitude of mutual customers – from SMBs to large enterprises – that are building their cloud infrastructure and looking for consistent and reliable cloud experience. This partnership brings that and more.The combination of PowerProtect DD VE and the Data protection Suite with NetWorker lets SAP admins protect their data using their native tools, but also provide them with the simplicity and efficiency of backing up directly to PowerProtect DDVE. This seamless experience eliminates the complexity of traditional backup software and puts control in the hands of SAP data owners, letting them have the control they need to do backups when they want.And one more point – Dell EMC’s solutions are Certified with SAPs Backint API, allowing them to integrate directly into S/4HANA Studio, giving SAP Basis and database administrators direct control over backup and recovery, enabling self-service without any loss of visibility.Dell Technologies, Google Cloud and SAP is a pretty impressive lineup, and if you are looking at building or expanding this kind of infrastructure, take a few minutes to learn more.For more information on the partnership, check out the partnership solution brief here.You can find more information about Dell EMC data protection and SAP solutions in general, here.*Based on Dell analysis, February 2020last_img

Strikes, violence overwhelm Haiti’s crumbling judiciary

first_imgPORT-AU-PRINCE, Haiti (AP) — Haiti’s justice system has long been dysfunctional. But in recent years, delayed judicial appointments, a spike in violence and protests by judges and court clerks demanding higher salaries and better working conditions have overwhelmed a system in which some 80% of inmates are being held with no trial amid a rise in what activists say are illegal and arbitrary preventive detentions. The United Nations said in a statement this week that the conditions are so unacceptable that they constitute a violation of the prohibition of cruel, inhumane and degrading treatment.last_img

Lawyer, now prosecutor, accused of sex assaults on clients

first_imgA Pennsylvania county prosecutor is accused of sexually assaulting women who were his clients in criminal and child custody cases when he worked as a defense attorney. Bradford County District Attorney Chad Michael Salsman was charged Wednesday with three counts of sexual assault, five counts of indecent assault, witness intimidation, obstruction, and promoting prostitution. A grand jury investigation heard women describe being coerced and assaulted. Salsman is a 44-year-old Republican who was elected in November 2019 to serve as top prosecutor in the rural county along the New York line. Salsman’s lawyer says he denies all the allegations and expects to defend the charges at trial.last_img

In thrice-demolished village, a Mideast battle of wills

first_imgKHIRBET HUMSU, West Bank (AP) — A battle of wills is underway in the occupied West Bank, where Israel has demolished the herding community of Khirbet Humsu three times in as many months, displacing dozens of Palestinians. Each time they have returned and tried to rebuild, saying they have nowhere else to go. The tug-of-war is underway in impoverished communities across what’s known as Area C, which makes up 60% of the West Bank and where Israel has full military control. Israel says the communities were built without permission, while rights groups say the demolitions amount to the forcible transfer of civilians, a war crime under international law.last_img